Privacy Policy Joeps.com
Privacy Policy Joeps.nl
Version: June 2025
1. Company Information
This website is operated by:
Couvision B.V.
Kattendijk 43 C4
2831AA Gouderak
Chamber of Commerce: 96948175
VAT: NL867845922B01
Email: [email protected]
Phone: 085 06 59 002
2. Use of Personal Data
2.1 Legal Basis
Joeps processes your personal data because it is necessary for the performance of a contract, such as:
- Placing an order or pre-order
- Shipping your order
- Returns and repairs
- Contact with our customer service
2.2 Improving Our Services
We may also use your data to provide the best possible service. For example:
- Reviews and customer satisfaction surveys
- Website visits
- Customer service contact
- Account usage
- Sending newsletters and promotional emails
2.3 Newsletter
Joeps sends a newsletter a few times a month with offers and product updates. You can subscribe via the website. You can unsubscribe using the link at the bottom of each email.
3. Sharing Data
We only share your data with third parties when necessary for our services. This includes:
- Delivery partners
- Repair providers
- Payment processors
- Manufacturers or suppliers for product support
We never sell your data to third parties.
4. Retention Period
We are legally required to retain certain data, such as invoices and transaction records, for at least seven (7) years. After that period, any personally identifiable information is deleted.
5. Your Rights
You have the right to access, correct, delete, or request a copy of your personal data. To do so, please contact us via the contact form. We may ask for additional information to verify your identity.
6. Cookies
We use cookies on our website. A cookie is a small text file stored on your device. We use cookies to:
- Remember your preferences
- Store session data, such as your shopping cart contents
We use industry-standard encryption technologies (such as HTTPS and SSL/TLS) to protect all data transfers on our site.
7. Privacy Contact
If you have questions or comments about this privacy policy, please contact us using the details above.
If you do not wish to receive addressed advertisements or commercial phone calls, you can opt out via Stichting Infofilter.
If Couvision B.V. intends to use your data for purposes not covered in this policy, we will contact you first and offer the opportunity to opt out.
If you believe this website is not acting in accordance with this privacy policy, please let us know.